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Is poor customer service costing you sales? In this essential 60-minute crash course, discover how to convert improved service into increased sales, loyal customers, and long-term success TODAY. Featured in STORES magazine by the National Retail Federation. Winner Foreword Reviews Book of the Year Award.Does your customer service team hurt your business? Are you losing money as a result? Poor customer service costs U.S. businesses approximately $83 billion annually. It’s time to get that money back with excellent training anyone on your staff can learn in just 60 minutes or less. Smile: Sell More with Amazing Customer Service is a quick, easy, unique and powerful training program packed with actionable tips, systems, and strategies. Bestselling author Kirt Manecke’s award-winning manual can transform your staff into superior customer service and sales professionals no matter what their skill level or experience. And here’s the best part: Smile is so easy to implement, you can get started on the training right away! In this book, you’ll discover: How to improve customer interactions for an immediate boost in sales How to build relationships and win repeat business for the long termHow to use this book to train your staff quickly and easily in friendly customer service and salesHow to convert dissatisfied customers into business evangelistsHow to ask for the sale or donation and actually get itHow to sell and serve with confidence, and much, much more! Smile is a quick 60-minute (or less) read. Anyone can read Smile and start delighting customers and increasing revenue TODAY. Packed with indispensable tips, proven techniques, and "must-do-now" strategies, Smile will help you generate immediate results.The Smile method has been proven to work with businesses like Neiman Marcus, BancorpSouth, Ron Jon Surf Shop, and many others. Join the business revolution that’s improving both companies and lives. If you want sales and customer service training that’s easy to understand and won’t take months to pay off, then you’ll love Manecke’s essential training method. Buy the book to start smiling your way to business success today!
eBook details
- Title: Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course
- Author : Kirt Manecke
- Release Date : *
- Genre: Books,Education & Teaching,Schools & Teaching
- Pages : * pages
- Size : * KB
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